Privacy Policy
Effective Date: June 28, 2026
Last Updated: June 28, 2026
Primers Shop Canada (“we,” “our,” or “us”) is committed to protecting your privacy and handling your personal information in a safe, transparent, and responsible manner. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or purchase our products. By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect personal information that you voluntarily provide when you place an order, create an account, subscribe to updates, or contact us. This may include:
- Full name
- Billing and shipping address
- Email address
- Phone number
- Payment information (processed securely by third party payment providers)
- Order history and transaction details
We may also automatically collect certain technical data, including:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on the site
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect to:
- Process, confirm, and deliver your orders
- Provide customer support and respond to inquiries
- Send order updates and important service notifications
- Improve website performance, design, and user experience
- Prevent fraud, unauthorized transactions, and security risks
- Comply with applicable legal and regulatory obligations
We only collect and use information that is reasonably necessary for these purposes.
3. Sharing of Information
We do not sell, rent, or trade your personal information. We may share your information only with trusted third party service providers who assist in operating our business, including:
- Payment processors
- Shipping and logistics companies
- Website hosting and IT service providers
- Fraud prevention and security services
These providers are contractually required to protect your information and use it only for the services they provide to us. We may also disclose information if required by law, court order, or government authority, or if necessary to protect our legal rights, safety, or property.
4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Improve website functionality
- Remember user preferences
- Analyze traffic and usage patterns
- Enhance security
You may disable cookies through your browser settings. However, some parts of the website may not function properly if cookies are disabled.
5. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, loss, misuse, or alteration. While we take security seriously, no method of data transmission or storage over the internet can be guaranteed to be completely secure.
6. Data Retention
We retain personal information only for as long as necessary to:
- Fulfill the purposes outlined in this Privacy Policy
- Complete transactions and provide services
- Comply with legal, tax, and accounting obligations
- Resolve disputes and enforce agreements
When information is no longer required, we take reasonable steps to securely delete or anonymize it.
7. Your Rights
Subject to applicable Canadian privacy laws, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your personal information
- Withdraw consent for certain uses of your data
To exercise these rights, please contact us using the information on our website. We will respond within a reasonable timeframe as required by law.
8. Marketing Communications
If you choose not to receive marketing emails or updates from us, you may unsubscribe at any time by following the instructions in those emails or contacting us directly. We do not send unsolicited marketing messages without consent where required by law.
9. Third Party Links
Our website may contain links to third party websites. We are not responsible for the privacy practices, content, or policies of those external sites. We encourage you to review their privacy policies before providing any personal information.
10. International Data Processing
Although Primers Shop Canada operates primarily in Canada, some service providers may process or store data in other jurisdictions. By using our website, you acknowledge that your information may be transferred outside your region and subject to the laws of those jurisdictions.
11. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised Last Updated date. Continued use of our website after changes are posted indicates acceptance of the updated policy.
12. Contact Information
If you have any questions regarding these Privacy Policy, please contact Primers Shop Canada We are committed to responding to inquiries promptly and professionally.